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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,955 reviews
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Isa Roman P.'s profile image
Isa Roman P. 
on Birdeye

2 years ago

Kristie was wonderful, from the moment I first talked to her to the end. I was always able to talk with her or email and recieved a response 

Lee S.'s profile image
Lee S. 
on Birdeye

2 years ago

Eric was amazing. We closed in record time, the entire process was very professional and fast. Thank you! 

Cynthia M.'s profile image
Cynthia M. 
on Birdeye

2 years ago

Make sure that the documents that the person sends to you that update information for credit payoff and escrow amounts are correct before the DC is signed. I forwarded the county escrow estimate for my home before the closing and the closing documents were not correct. I also would have asked for $1000 more had I known what the "cash back" amount would have been before all those documents were finalized. It wasn't Yester's fault, she had the documents. It was the loan finalizer that should have corrected the information. 

Clayton E.'s profile image
Clayton E. 
on Birdeye

2 years ago

Great company to work with 

Hector Rivera J.'s profile image
Hector Rivera J. 
on Birdeye

2 years ago

Great team! They assisted me with everything and kept me up to date. 

Terri B.'s profile image
Terri B. 
on Birdeye

2 years ago

Faiza asked me about my communication preferences on our first call and she honored those commitments throughout the process. she was also great about helping me navigate who was responsible for what and where to find answers to the questions that she/PennyMac was responsible for. Great job!! 

Johannes B.'s profile image
Johannes B. 
on Birdeye

2 years ago

Simple and straightforward process. Excellent job of keeping things simple. 

Elliott N.'s profile image
Elliott N. 
on Birdeye

2 years ago

Nicole has been great! She really made it feel like a team effort and that we were about of the team all working towards the same goal. Very professional and things that were important to us was important to her. 

DILLON D.'s profile image
DILLON D. 
on Birdeye

2 years ago

It was easy 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,955 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.