This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
At times the process was frustrating but my team was very professional and extremely helpful in getting my loan through the hurdles. Always polite and excellent customer services skills when dealing with my frustrations. Kudos to everyone
Loan team kept in touch with us and the loan process moved quickly. I was very impressed.
Everything was smooth, and great!
Straight forward process and excellent customer support!
I'd like to thank Rosario Lopez and Darius Ervin for making this very, very stressful home-buying process more pleasant.
Peter kept us informed every step of the way. He was great.
This was the worst experience I've had with a loan & lending institution. When we did a VA refi several years ago with PennyMac everything went extremely smooth, nothing in quadruplicate every day, etc. Also with our credit scores we really expected better %'s rates staying with PennyMac. I am very disappointed & will now be looking.
Everything went smoothly and all my questions were answered.
I had individuals who did not have a clue what they were talking about. I called and explained more than 5 times that I did not make payments on the house I already owned. I then called back and was able to get the correct information for someone saying that the previous individual did not know what they were talking about and that pennymac does cases similar to mine all the time and the 2nd individual I talked to was able to get my paper work submitted and approved that day. I also had another individual call and tell me t... read more
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,821 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.