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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,015 reviews
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Sarah H.'s profile image
Sarah H. 
2 years ago

I had a great experience with Latrice. If she wasn't able to answer the phone, she was quick to call me back to make sure all my answers were answered. She was knowledgeable, respectful and courteous. I enjoyed every interaction I had with her. 

Patrick G.'s profile image
Patrick G. 
2 years ago

Andy always answered our questions quickly. 

Deborah R.'s profile image
Deborah R. 
2 years ago

There for me at all times to answer questions made the experience pleasant and worry free 

Sarah V.'s profile image
Sarah V. 
2 years ago

Destini Shroder was a star. Professional, yet friendly. She was able to ensure our refinance was completed quickly and correctly. 

Carlos V.'s profile image
Carlos V. 
2 years ago

We lost a lot of time the first weeks of the process because everyone assigned to my file went on vacation and failed to notify myself or anyone else. Had to chase around managers and/or others to help. Every document was asked for multiple times. Days to return phone calls or reply to messages. 3rd house I purchase and this by far has been the worse process. 

VOLLIE FLOYD J.'s profile image
VOLLIE FLOYD J. 
2 years ago

Great and fast 

William T.'s profile image
William T. 
2 years ago

All went as expected. 

Maria M.'s profile image
Maria M. 
2 years ago

Very happy with my experience. 

Elizabeth W.'s profile image
Elizabeth W. 
2 years ago

Everyone was so comforting and helpful. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,015 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.