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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,118 reviews
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Sarah H.'s profile image
Sarah H. 
on Birdeye

a year ago

I had a great experience with Latrice. If she wasn't able to answer the phone, she was quick to call me back to make sure all my answers were answered. She was knowledgeable, respectful and courteous. I enjoyed every interaction I had with her. 

Patrick G.'s profile image
Patrick G. 
on Birdeye

a year ago

Andy always answered our questions quickly. 

Deborah R.'s profile image
Deborah R. 
on Birdeye

a year ago

There for me at all times to answer questions made the experience pleasant and worry free 

Sarah V.'s profile image
Sarah V. 
on Birdeye

a year ago

Destini Shroder was a star. Professional, yet friendly. She was able to ensure our refinance was completed quickly and correctly. 

Carlos V.'s profile image
Carlos V. 
on Birdeye

a year ago

We lost a lot of time the first weeks of the process because everyone assigned to my file went on vacation and failed to notify myself or anyone else. Had to chase around managers and/or others to help. Every document was asked for multiple times. Days to return phone calls or reply to messages. 3rd house I purchase and this by far has been the worse process. 

Kelsey H.'s profile image
Kelsey H. 
on Birdeye

a year ago

Jamie was wonderful to work with. He communicated with us often and was prompt in responding to questions or requests. Overall, the loan process was pretty painless, and much simpler than I expected as a first-time homebuyer. 

William T.'s profile image
William T. 
on Birdeye

a year ago

All went as expected. 

Maria M.'s profile image
Maria M. 
on Birdeye

a year ago

Very happy with my experience. 

Elizabeth W.'s profile image
Elizabeth W. 
on Birdeye

a year ago

Everyone was so comforting and helpful. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,118 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.