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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Over all great experience just could have been a bit better in communications about the VA loan contingencies...
The Pennymac team, specifically Tanairy Rodriguez, made the mortgage and closing processes so easy! She was always professional and quick to communicate the status of our application and request needed files. She even went above and beyond in the few days before our closing. There was one miscommunication when it came to an insurance document but it was only because the policy had just changed the prior week.
Communication within the company itself is not good had a hard time getting ahold of people
This has been the easiest thing I've done! I didn't need anyone to help me through it. PennyMac people were excellent!
Clean process overall and closing was simple. Some things got a little mixed in the docs but nothing a good title agent couldn’t fix.
Overall great process. Streamlined. Look forward to doing business with my lender in the future.
I had Pennymac for our home mortgage before and had a great experience with them. It was easy to decide which lender to come back to. Great service and great rates.
The loan process was very easy to follow, and Liem was very responsive to any questions we had. The closing process was very easy and thorough.
My entire team was phenomenal to work with. Especially Maha who had the task of initial contact and documentation requests.
PENNYMAC has a 4.5 star rating with 48,961 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.