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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,957 reviews
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Taylor S.'s profile image
Taylor S. 
on Birdeye

2 years ago

Quick and easy! 

John-Mark M.'s profile image
John-Mark M. 
on Birdeye

2 years ago

It was a completely smooth and seamless process. Very prompt on getting me the answers I needed and notifying me when documents were ready for review or signing! PennyMac has exceptional customer service! 

Benjamin W.'s profile image
Benjamin W. 
on Birdeye

2 years ago

Everything was very easy👍 

Peter Rosaschi I.'s profile image
Peter Rosaschi I. 
on Birdeye

2 years ago

Rosario was on vacation the first ten days of my loan application. I’m not sure why I was paired with someone who was not available. When she came back, it often took 2+ days to get an email response. Most of my answers came from calling in and speaking to other reps. I have had a loan and a refi with penny Mac before. They were my first option this time. I was repeatedly disappointed and I’m not sure if I would recommend them anymore. I’m not sure why Rosario couldn’t help me when she was assigned to me. No explanation was ... read more

Steven Townsend J.'s profile image
Steven Townsend J. 
on Birdeye

2 years ago

Friendly and prompt 

JEMIMA F.'s profile image
JEMIMA F. 
on Birdeye

2 years ago

GREAT experience. 

BENJAMIN F.'s profile image
BENJAMIN F. 
on Birdeye

2 years ago

My experience with PennyMac was truly inspiring. So inspiring that, with the help of PennyMac I've opened my own business. Before PennyMac, I was told that the help that I needed was impossible to get. PennyMac changed all of that and they changed my life. Benjamin A 

RUDY S.'s profile image
RUDY S. 
on Birdeye

2 years ago

Easy process 

Kristy P.'s profile image
Kristy P. 
on Birdeye

2 years ago

Thank you for being there when I needed to refinance! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,957 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.