This profile has been claimed by the business owner or representative.
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We were very unhappy with the appraiser that was originally sent out who greatly undervalued our home and cost us quite a bit of money on our cash out refinance. Even when we were able to prove that things were inaccurate or left off the appraisal we were told that the review team would not allow us another appraisal or re-evaluate what had been sent in.
No further comments
The customer service was great and they kept me up updated the whole time through the process and were available to answer any questions I had.
the process was easy and quick
My experience with PENNYMAC was outstanding from inquiry to closing!
Thank you. Have a good day.
We received timely updates and a clear understanding of our status. We felt confident with Peters care, in regards to our loan.
Great Customer Service and prompt responses to questions.
not sure experience went well
PENNYMAC has a 4.4 star rating with 48,998 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.