PENNYMAC

Isa Roman P. 

on Birdeye

3 years ago

Kristie was wonderful, from the moment I first talked to her to the end. I was always able to talk with her or email and recieved a response 

Cynthia M. 

on Birdeye

3 years ago

Make sure that the documents that the person sends to you that update information for credit payoff and escrow amounts are correct before the DC is signed. I forwarded the county escrow estimate for my home before the closing and the closing documents were not correct. I also would have asked for $1000 more had I known what the "cash back" amount would have been before all those documents were finalized. It wasn't Yester's fault, she had the documents. It was the loan finalizer that should have corrected the information. 

Clayton E. 

on Birdeye

3 years ago

Great company to work with 

Hector Rivera J. 

on Birdeye

3 years ago

Great team! They assisted me with everything and kept me up to date. 

Youngjae K. 

on Birdeye

3 years ago

Anna was through and followed up with any questions I asked in a timely manner. She went above and beyond to gather information which was not exactly in her line of work but she did it so that I can make a timely decision. Anna and her team met the closing date we as a buyer promised with no issues. I have been working with PennyMac over 7 years. It always has been a great company to work with. Thank you. 

Terri B. 

on Birdeye

3 years ago

Faiza asked me about my communication preferences on our first call and she honored those commitments throughout the process. she was also great about helping me navigate who was responsible for what and where to find answers to the questions that she/PennyMac was responsible for. Great job!! 

Johannes B. 

on Birdeye

3 years ago

Simple and straightforward process. Excellent job of keeping things simple. 

DEBORAH W. 

on Birdeye

3 years ago

All team members being in the same page. Communication between them seems lacking 

DILLON D. 

on Birdeye

3 years ago

It was easy