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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Customer service where politely
Very pleased with the communication and the timeline for closing.
Understanding of staff of deadlines and empathic to my stress of closing accurately.
communication is always the key to good customer service. I always felt supported.
Very responsive. Kept us informed
All people I dealt with during my refinance where amazing and very patient as I asked numerous questions to make sure that I understood what was going on. They almost always had the answers and if they didn’t, they found someone who did or had my loan processing agent contact me. Thank you PENNYMAC for helping me throughout this entire process!
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Our refinance was easy and overall seamless
Easy and fast
PENNYMAC has a 4.4 star rating with 48,998 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.