PENNYMAC

Brian C. 

on Birdeye

3 years ago

all good TY 

Paul S. 

on Birdeye

3 years ago

5 stars for Barry Morrow 

JAMES R. 

on Birdeye

3 years ago

Andrew helped me out a lot with any questions I had. 

Evan S. 

on Birdeye

3 years ago

It would have been better if I did not receive a passive aggressive email about a contract that had a typo that Grace was refusing to fix. In the email she said that the "best possible customer service" was to not fix 2 boxes that related to my agent on the closing disclosure. It would have taken no time at all to put the correct information in. Instead, I waited for 2 hours just to find out that she did not correct the issue. I wanted to respond with "sorry to make you do your job. I worked in Walmart for 3.5 years and coul... read more

Timothy S. 

on Birdeye

3 years ago

Everything was communicated effectively except for the second lien on my home due to a forbearance plan I was previously on. This late information severely hurt the cash amount I was expecting back. 

Arvester B. 

on Birdeye

3 years ago

Positive attitude of the person I was working with. She was very patient & professional. 

Darryl J. 

on Birdeye

3 years ago

Just great exceptional service which was delivered as promised. Definitely made my life better/comfortable in perusing life endeavors that awaits me. Thank you very much, Darryl 

ISAAC S. 

on Birdeye

3 years ago

The whole process was smooth and flawless. The communication was great. The notifications that required our action was great and timely! 

Mark A. 

on Birdeye

3 years ago

Was smooth start to finish everyone was professional knowledge and helpful that I dealt with throughout the process. Communication was kept with me throughout my process.