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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I understand process should take about 30 days, mine took longer than that from what I was told was on your end and not mine. As for pay off’s, we’re inaccurate and know I have to pay the difference. If this would of been done more on time it would of been good. I’m just glad this process is over and I can move on.
Little confusion with some things but nothing major and worked out
We have had Penny Mac as our mortgage provider for years and they have never disappointed us with their knowledge and customer service clearly apparent with Andy and Danielle initially. We have had several mortgage lenders over the years but none better than Penny Mac which is why we went with them again to refinance instead of the many other companies trying to get our business.
It was easy. If I had questions, there was always someone to answer them.
Second loan with Penney Mac. Reliable. Our FICO IS 8. They could have acted more impressed. Gave us a hooray, wow or something. 😄
Perfect home buying experience!
Overall it was a good experience
Professional, easy to work with
If the original loan papers would have been correct instead of three iterations and the communication was a little better and the time it took to close was a little more timely.
PENNYMAC has a 4.5 star rating with 48,961 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.