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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Overall this was a fast easy and clearly explained experience. Everyone I talk to is very kind and helpful with all my questions. I really appreciate Penny MAC and all of their employees for making this not stressful.
More advance notice of loan requirements is necessary. My questions were only ever answered when I called in an spoke to a random person; none of my assigned loan advisors or processors were helpful in any way and merely regurgitated information rather than researching requirements. I would not go through the purchase experience with Pennymac again.
The document requests for my particular loan were challenging and I seemed to always get someone else when trying to clarify. We got it so all is good just frustrating.
The underwriting took longer than expected. Asked for too many individual documents instead of just asking for copies of our income tax returns.
It was very nice to complete refinance process with PennyMac. Thanks.
Everything was great
Everyone I had dealings with was very professional. Thanks To Everyone !!
Fantastic communication, even when I was unavailable, I'd recieve a detailed voice-mail explaining what was needed of me. Fastest mortgage, from application to closing, that I've ever dealt with. Overall great experience.
Ms Thomas was the best part of the loan process
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,342 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.