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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Overall this was a fast easy and clearly explained experience. Everyone I talk to is very kind and helpful with all my questions. I really appreciate Penny MAC and all of their employees for making this not stressful.
Tanairy was helpful and gladly answered all my questions.
Our experience with Pennymac and Tanairy Rodriguez of the Mac team was wonderful.Tanairy is very knowledgeable,helpful,was able to answer all our questions,she is very calm and professional.purchasing a home can be very a very stressful process,Tanairy make me feel at ease.THANK YOU TANAIRY RODRIGUEZ. YOU ROCK.
Better communication. Tyra was extremely short and did not communicate effectively or efficiently. Several times she requested an HO6 report which I provided along with all the condo documents. I had to dig deep to find out exactly what was required from another processor. The phone number she provided was not her number and when it was required to contact her, I was never able to. All this resulted in a delay in closing which costs me additional dollars. I almost pulled my application and went with Navy Federal Credit... read more
I love the experience Peter and the PennyMac team gave me, easy process throughout.
Great service. Quick and responsive to questions. Closed on schedule. Only negative was on timely disbursement on the cash-out of the refinance. Not really a PennyMac function but provided timely response when asked for contact info for responsible party.
Paulette walked us through great communications
Prompt responses and great communication.
The payoff to all credit cards and loans would have great to have them deal with it directly instead of us having to send it individually. One of the check the was disbursed to us to pay a loan is now needing to get reprinted due to the creditor place requesting check payments to be made to a different place. We will now have to go back to PennyMac to send the title place new instructions of how to cut the check.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,302 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.