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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Thank you.
the process was clear with only one hiccup and it was cleared up right away.
I don't know that going through any kind of home refinance or new home purchase is considered "great." It went as smooth as it could, took longer to get to closing then originally expected.
All went well
Felt like a long period of time waiting on final loan docs and the overall closing was a bit confusing. But overall was good.
Overall a great experience and very straight forward.
Outstanding
I wish you would’ve called my creditors closer to closing to get accurate payoff amounts I am receiving checks for credits got the balances I already paid off and I have to send them checks and wait to get reimbursed it from them
Lori’s interaction with us and her care, as well as the adjustments made when I had expressed my frustration not directly being treated as a already known customer, but a brand new one. It was swift and greatly carried out. I understand things have to go in certain, but there are ways which should reflect that you are an existing customer which, PennyMac knows already over an unknown. Lori and team did great!
PENNYMAC has a 4.4 star rating with 49,231 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.