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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Tanairy was pretty darn good. The rest of the experience was NOT very good. Example: the underwriter waiting until the day before closing to look at the file and have more questions. NOT OK. Inability to float rate down, not impressed. I don’t think I would use PennyMac for a mortgage for a new purchase again.
Great experience as a first time buyer! Thank you for the clear and easy to use online system. All of the people I worked with were gracious, informative, patient and followed through in a timely manner! Thank You!
No review stop
My experience with Pennymac has been great. I would recommend them to my closest friends.
Easy, fast and convenient
1) We had multiple people calling, requesting the same info 2) The day before closing I was sent a rude email (2:30pm ) requesting bank info for my business. It said "Having trouble verifying your business is operating and open" What steps were taken before the afternoon before closing to verify my successful business of 18 years was operating? The email was inappropriate with negative connotations. We closed but I wish we had used a different company. 3) Sandi had me totally stressed out about downloading bank informati... read more
My wife had questions and she promptly received her answers.
My experience with Penny Mac was great! Process was smooth and quick. Thank you
I have nothing to compare it to, so it was great, I guess.
PENNYMAC has a 4.4 star rating with 48,809 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.