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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,809 reviews
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Matthew C.'s profile image
Matthew C. 
3 years ago

Tanairy was pretty darn good. The rest of the experience was NOT very good. Example: the underwriter waiting until the day before closing to look at the file and have more questions. NOT OK. Inability to float rate down, not impressed. I don’t think I would use PennyMac for a mortgage for a new purchase again. 

Stacie T.'s profile image
Stacie T. 
3 years ago

Great experience as a first time buyer! Thank you for the clear and easy to use online system. All of the people I worked with were gracious, informative, patient and followed through in a timely manner! Thank You! 

Michael B.'s profile image
Michael B. 
3 years ago

No review stop 

DERRICK K.'s profile image
DERRICK K. 
3 years ago

My experience with Pennymac has been great. I would recommend them to my closest friends. 

Frank Cates I.'s profile image
Frank Cates I. 
3 years ago

Easy, fast and convenient 

Kristine G.'s profile image
Kristine G. 
3 years ago

1) We had multiple people calling, requesting the same info 2) The day before closing I was sent a rude email (2:30pm ) requesting bank info for my business. It said "Having trouble verifying your business is operating and open" What steps were taken before the afternoon before closing to verify my successful business of 18 years was operating? The email was inappropriate with negative connotations. We closed but I wish we had used a different company. 3) Sandi had me totally stressed out about downloading bank informati... read more

Michael H.'s profile image
Michael H. 
3 years ago

My wife had questions and she promptly received her answers. 

Joel P.'s profile image
Joel P. 
3 years ago

My experience with Penny Mac was great! Process was smooth and quick. Thank you 

Shawn E.'s profile image
Shawn E. 
3 years ago

I have nothing to compare it to, so it was great, I guess. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,809 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.