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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very communicative
Cesar and Kristie, as well as everyone else we spoke with, were knowledgeable, had good communication, were informative, and professional. We had previously started an application with another company and they were very pushy and much less professional. We were so glad to stay with PennyMac since we've always had good experiences for the past 7 years with 2 refinances. Thank you for all your hard work, not communicating too often but keeping us informed when needed and providing weekly checkins, and being so kind and helpful... read more
Cesar did a excellent job, was able to clarify a matter that I was miss lead by another Team Member. It's ok, didn't create any heartache. Thanks Cesar.
Rosario always answered the phone when I called and helped me step by step through the process. Rosario was friendly, patient and accommodating throughout.
I had to follow up several times on the Loan Estimate. Closing was scheduled twice and at a location 25 miles away from where I live.
Had great communication, and answered the questions I needed answered. Very appreciative of all the help she provided.
Great experience all around.
It was a pleasure having Candice Williams help me throughout the process. She was very polite and answered all my questions. Give that girl a raise!
Fantastic Experience.
PENNYMAC has a 4.4 star rating with 49,503 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.