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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was a completely smooth and seamless process. Very prompt on getting me the answers I needed and notifying me when documents were ready for review or signing! PennyMac has exceptional customer service!
Communication regarding the payoff of my credit card balances was not clear. The way it was communicated to me made it seem that I was to pay the balances myself outside of the Closing Process. I repeated my understanding of the process back to multiple PennyMac representatives several times. However, it was not brought to my attention that it would be part of the Closing Process until AFTER I wired my cash to close amount to the title company and I had paid the credit card balances myself.
We are pleased with our experience. Thank you so much Yester for guiding us through the process
Simple, precise and on time. Everything went as planned. Thank you.
Friendly and prompt
GREAT experience.
My experience with PennyMac was truly inspiring. So inspiring that, with the help of PennyMac I've opened my own business. Before PennyMac, I was told that the help that I needed was impossible to get. PennyMac changed all of that and they changed my life. Benjamin A
Easy process
Thank you for being there when I needed to refinance!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,998 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.