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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything went very smoothly. Even closed earlier than expected.
The document requests for my particular loan were challenging and I seemed to always get someone else when trying to clarify. We got it so all is good just frustrating.
Great service. Quick and responsive to questions. Closed on schedule. Only negative was on timely disbursement on the cash-out of the refinance. Not really a PennyMac function but provided timely response when asked for contact info for responsible party.
Documents portal made everything much easier than previous experiences.
Prompt responses and great communication.
The overall communication and professionalism of the staff.
Amazing service all around.
Paulette made the experience great because she was very professional and knowledgeable.
Prompt response and communication.
PENNYMAC has a 4.4 star rating with 49,821 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.