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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,821 reviews
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CHRISTOPHER B.'s profile image
CHRISTOPHER B. 
4 years ago

Everything went very smoothly. Even closed earlier than expected. 

Jason H.'s profile image
Jason H. 
4 years ago

The document requests for my particular loan were challenging and I seemed to always get someone else when trying to clarify. We got it so all is good just frustrating. 

MICHAEL M.'s profile image
MICHAEL M. 
4 years ago

Great service. Quick and responsive to questions. Closed on schedule. Only negative was on timely disbursement on the cash-out of the refinance. Not really a PennyMac function but provided timely response when asked for contact info for responsible party. 

Tyler O.'s profile image
Tyler O. 
4 years ago

Documents portal made everything much easier than previous experiences. 

Alexaundra Del M.'s profile image
Alexaundra Del M. 
4 years ago

Prompt responses and great communication. 

Emanuel L.'s profile image
Emanuel L. 
4 years ago

The overall communication and professionalism of the staff. 

David F.'s profile image
David F. 
4 years ago

Amazing service all around. 

Tina M.'s profile image
Tina M. 
4 years ago

Paulette made the experience great because she was very professional and knowledgeable. 

BEANCHOR L.'s profile image
BEANCHOR L. 
4 years ago

Prompt response and communication. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,821 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.