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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,821 reviews
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David N.'s profile image
David N. 
4 years ago

Every step of the process was clear, in addition to the e-sign website, That was my favorite part, because I didn’t have to mail papers back and forth. Very efficient and easy 

Benjamin T.'s profile image
Benjamin T. 
4 years ago

Everything was explained and every question was answered 

Agnes V.'s profile image
Agnes V. 
4 years ago

Customer service and communication was grear 

Julia R.'s profile image
Julia R. 
4 years ago

We made sure we got Jamie’s number immediately; she was so helpful from day one! She responded to our questions and requests faster than my family members getting back to me. Jamie even gave us information that would benefit us financially. She was prompt and precise! If we ever choose to move again, Jamie will be the first person we call! Thank you Jamie and Penny Mac! 

Mark C.'s profile image
Mark C. 
4 years ago

I don’t have anything to add 

Noe G.'s profile image
Noe G. 
4 years ago

Everything was processed in a timely manner, all questions were answered. The staff was very knowledgeable and friendly 

Keith B.'s profile image
Keith B. 
4 years ago

Outstanding service. Went above and beyond to assist. 

Crystal C.'s profile image
Crystal C. 
4 years ago

the service was fine 

TANYA S.'s profile image
TANYA S. 
4 years ago

I've dealt with PennyMac since 2016 and have never had a bad experience. Ms. Frazier was a pleasure to work with. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,821 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.