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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Process was clear and precise.
Andy and his team were great. I really had no issues with them, but the appraiser that they used was awful and it was a bit frustrating having to deal with them. I think Pennymac should reconsider the company you partner with for appraisal services. They are bringing down the quality of your service.
It was a pleasure dealing with Edna. She was very helpful and she was able to answer all of my questions. It was clear to me on each step of the process and I appreciate her time as well as the team who assisted us throughout the entire process.
It’s was easy!
The experience exceptional and was explained to us very carefully. If we didn't, understand some things, Peter would make sure we did
The problem with the "appraisal wavier" was on going for a few weeks! It took two months from my first received email regarding our credit scores to closing. I feel like that was an extremely long time. But, paulette was very apologetic and understanding our frustration and, worked hard to get the ball rolling faster.
Better communication between PannyMac and Title company.
Marcia did great. Want that stated right out of the gate. The issues I had were with whoever else is behind the scenes. Lack of communication between departments was a huge gap. When I was to initially close, the notary never showed. I called, was told to hang tight and they would get someone out. 2 hours later, I call again, same thing. Call again as its getting close to 5pm est. The person was helpful and told me they cancelled my closing the previous friday. No one told me. I was off work waiting for this person to show w... read more
Brittany did a great job keeping me informed every week. I appreciated her patience in answering any questions that I had. She definitely made the process smooth for us.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,503 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.