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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,120 reviews
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Nicole N.'s profile image
Nicole N. 
on Birdeye

2 years ago

Linda was very pleasant on the phone. 

Loreita L.'s profile image
Loreita L. 
on Birdeye

2 years ago

I knew that we qualified for refinancing our house right after the loan application was completed. Excellent loan officer! 

Karen J.'s profile image
Karen J. 
on Birdeye

2 years ago

Suzanne and Calid were very professional and knowledgeable. They made my application and closing process go smoothly. I would recommend anyone to this company and I would love to do future real estate transactions with Pennymac again 

David K.'s profile image
David K. 
on Birdeye

2 years ago

Too many people in the loop and out of the loop. I received contradictory information through the entire process. Not really any individual’s fault but still extremely frustrating. 

Bryan S.'s profile image
Bryan S. 
on Birdeye

2 years ago

Everything was smooth and all questions were answered . Liem did a great job of keeping me updated throughout the process. 

Kenneth K.'s profile image
Kenneth K. 
on Birdeye

2 years ago

Peter was excellent. He stayed in constant communication and made sure we knew what we needed to do every step of the way. 

Brenda E.'s profile image
Brenda E. 
on Birdeye

2 years ago

Great job on the whole process and communication is excellent and rates are great 

Susan D.'s profile image
Susan D. 
on Birdeye

2 years ago

Thank you! 

Deborah D.'s profile image
Deborah D. 
on Birdeye

2 years ago

From the start I was informed as to what to expect, possible time involvement in processing information and had consistent contact with one or more members of PennyMac. The closing documents were sent to me approximately 4 to 5 times with no changes. I do believe this may have been a computer error. I did email and report this issue but did not hear back. All in all I am very pleased with my experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,120 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.