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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,025 reviews
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Lee B.'s profile image
Lee B. 
2 years ago

processing took to long and unusual document request at the last minute 

David H.'s profile image
David H. 
2 years ago

Process the loan more promptly. This was just a refinance. 

David S.'s profile image
David S. 
2 years ago

I don't believe I ever talked to this Jessica Raynor. I called a couple times and never got a call back. Everything was communicated to me from someone else. 

Claudia Araiza- D.'s profile image
Claudia Araiza- D. 
2 years ago

Thank you. 

Joseph F.'s profile image
Joseph F. 
2 years ago

Candice did a great job walking us through the whole process. She answered our questions very quickly. 

Christina C.'s profile image
Christina C. 
2 years ago

Darcell was very responsive and kept me updated throughout the process. She also made sure I had any questions answered quickly! Excellent support! 

Marc F.'s profile image
Marc F. 
2 years ago

Clear and understandable expectations and a very friendly experience. 

Terrence M.'s profile image
Terrence M. 
2 years ago

I had previously applied with Bank Of America for a HELOC and the experience was horrible. Service here was amazing and communication was great. Very fast process and much quicker than i expected. I highly recommend. 

Chiara G.'s profile image
Chiara G. 
2 years ago

New title lien came right before closing so we had to extend. Took a few tries with the mailing label to get right and I had not caught it we would have had to extend. Overall great but just that last part. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,025 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.