This profile has been claimed by the business owner or representative.
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Kristie was wonderful, from the moment I first talked to her to the end. I was always able to talk with her or email and recieved a response
Communication was timely and professional and informative
Simple and straightforward process. Excellent job of keeping things simple.
All team members being in the same page. Communication between them seems lacking
My experience with Ms Brittany Jones was extremely professional and highly satisfying. Ms Jones communication skills were excellent and she handled the refinance procedure with total competency. In summary my experience in dealing with Ms Jones and the Penny Mac team was awesome 😌 👌.
Great experience as a first time buyer! Thank you for the clear and easy to use online system. All of the people I worked with were gracious, informative, patient and followed through in a timely manner! Thank You!
Yester is the greatest, and my experience was great only because of her. With a very warm voice and a calm spirit, she led me through everything. Answered all of my questions and really assured me that my team was there for me. She true.y deserves an award. Here’s to you Yester👍
Easy, fast and convenient
1) We had multiple people calling, requesting the same info 2) The day before closing I was sent a rude email (2:30pm ) requesting bank info for my business. It said "Having trouble verifying your business is operating and open" What steps were taken before the afternoon before closing to verify my successful business of 18 years was operating? The email was inappropriate with negative connotations. We closed but I wish we had used a different company. 3) Sandi had me totally stressed out about downloading bank informati... read more
PENNYMAC has a 4.4 star rating with 49,503 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.