PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,503 reviews
Select a rating
Isa Roman P.'s profile image
Isa Roman P. 
3 years ago

Kristie was wonderful, from the moment I first talked to her to the end. I was always able to talk with her or email and recieved a response 

DAREN L.'s profile image
DAREN L. 
3 years ago

Communication was timely and professional and informative 

Johannes B.'s profile image
Johannes B. 
3 years ago

Simple and straightforward process. Excellent job of keeping things simple. 

DEBORAH W.'s profile image
DEBORAH W. 
3 years ago

All team members being in the same page. Communication between them seems lacking 

Jean F.'s profile image
Jean F. 
3 years ago

My experience with Ms Brittany Jones was extremely professional and highly satisfying. Ms Jones communication skills were excellent and she handled the refinance procedure with total competency. In summary my experience in dealing with Ms Jones and the Penny Mac team was awesome 😌 👌. 

Stacie T.'s profile image
Stacie T. 
3 years ago

Great experience as a first time buyer! Thank you for the clear and easy to use online system. All of the people I worked with were gracious, informative, patient and followed through in a timely manner! Thank You! 

Laura D.'s profile image
Laura D. 
3 years ago

Yester is the greatest, and my experience was great only because of her. With a very warm voice and a calm spirit, she led me through everything. Answered all of my questions and really assured me that my team was there for me. She true.y deserves an award. Here’s to you Yester👍 

Frank Cates I.'s profile image
Frank Cates I. 
3 years ago

Easy, fast and convenient 

Kristine G.'s profile image
Kristine G. 
3 years ago

1) We had multiple people calling, requesting the same info 2) The day before closing I was sent a rude email (2:30pm ) requesting bank info for my business. It said "Having trouble verifying your business is operating and open" What steps were taken before the afternoon before closing to verify my successful business of 18 years was operating? The email was inappropriate with negative connotations. We closed but I wish we had used a different company. 3) Sandi had me totally stressed out about downloading bank informati... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,503 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.