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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,515 reviews
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Dan W.'s profile image
Dan W. 
3 years ago

It was great my questions were answered very quickly thanks Dan watson 

Matthew J.'s profile image
Matthew J. 
3 years ago

Suzanne did a great job. I would highly recommend her! 

Mechelle F.'s profile image
Mechelle F. 
3 years ago

We had a wonderful experience! Yester was amazing! 

Cynthia M.'s profile image
Cynthia M. 
3 years ago

Nicki from the start of my application made me know I would be happy with the out come with getting my mortgage through Pennymac. Then my next person of contact was Rosario and she too was great and when she went on vacation I wasn't left hanging in the wind because Leslie was sure to let me know if I needed any help while Rosario was vacation she was there to help me with any assistance I needed. I have to say all three ladies were there for me and I truly appreciate all they did. Nicki will forever be my angel. I love ... read more

Kathryn P.'s profile image
Kathryn P. 
3 years ago

The whole home buying process went very smooth. No problems 

Dwayne Bray S.'s profile image
Dwayne Bray S. 
3 years ago

Great communication. 

Joseph B.'s profile image
Joseph B. 
3 years ago

Everyone was very helpful. 

Karissa C.'s profile image
Karissa C. 
3 years ago

Great job! 

James Rolf I.'s profile image
James Rolf I. 
3 years ago

Underwriting took too long and required too many documents. They requested the same documents multiple times and could not understand a private mortgage I had with my mother. They could not see that I paid off PayPal and actually overpaid even though I provided a statement showing that fact. We could have closed much sooner if they didn't have such an issue understanding PayPal. The document portal is pitiful. Once a document is uploaded, there is not way to upload additional documents. The app has been subpar since it was r... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,515 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.