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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great experience because of how timely the process was
This is my second experience with PennyMac and both have been excellent. Nancy was so easy to speak with and made sure I understood what she needed and was very prompt in getting back to me. My loan closed on time and everything was I expected. I do not know how much easier it could have been.
It was super fast and I still got a good rate
Better initial communication and process explanation. Not on Veronica’s part but there were a few times that I received conflicting information and had trouble getting a hold of someone. At one point I had to call 5x in one night and demand to speak to a supervisor in order to get a document that we needed for closing.
Gracie kept me updated throughout the entire process. She was very approachable, efficient and graciously explained how things would go. Very please with her assistance and support
Thank you.
the process was clear with only one hiccup and it was cleared up right away.
I don't know that going through any kind of home refinance or new home purchase is considered "great." It went as smooth as it could, took longer to get to closing then originally expected.
Thank you so much for your help!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,821 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.