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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,120 reviews
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Matthew J.'s profile image
Matthew J. 
on Birdeye

2 years ago

Suzanne did a great job. I would highly recommend her! 

Mechelle F.'s profile image
Mechelle F. 
on Birdeye

2 years ago

We had a wonderful experience! Yester was amazing! 

Kathryn P.'s profile image
Kathryn P. 
on Birdeye

2 years ago

The whole home buying process went very smooth. No problems 

Dwayne Bray S.'s profile image
Dwayne Bray S. 
on Birdeye

2 years ago

Great communication. 

KATHERINE R.'s profile image
KATHERINE R. 
on Birdeye

2 years ago

I was very pleased with the first lady I talked with, Kathy but Edna seemed to not be as well informed about what was going on with my loan when she would call me! I had to send employment verification 2 or 3 times and she said I would need a witness at final signing and I did not! Overall she was nice & polite but just not well informed I felt. Kat Runyon 

Joseph B.'s profile image
Joseph B. 
on Birdeye

2 years ago

Everyone was very helpful. 

Karissa C.'s profile image
Karissa C. 
on Birdeye

2 years ago

Great job! 

Steven S.'s profile image
Steven S. 
on Birdeye

2 years ago

Great all the way around! 

James Rolf I.'s profile image
James Rolf I. 
on Birdeye

2 years ago

Underwriting took too long and required too many documents. They requested the same documents multiple times and could not understand a private mortgage I had with my mother. They could not see that I paid off PayPal and actually overpaid even though I provided a statement showing that fact. We could have closed much sooner if they didn't have such an issue understanding PayPal. The document portal is pitiful. Once a document is uploaded, there is not way to upload additional documents. The app has been subpar since it was r... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,120 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.