PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,025 reviews
Select a rating
Lawrance D.'s profile image
Lawrance D. 
2 years ago

Better explanation of documents that were requested would have been great. 

Timothy G.'s profile image
Timothy G. 
2 years ago

Patience that was received throughout the process. 

RONALD C.'s profile image
RONALD C. 
2 years ago

Lgsgwusjhsgsuq 

Jordan D.'s profile image
Jordan D. 
2 years ago

Great service 

Glen R.'s profile image
Glen R. 
2 years ago

The entire loan process was simple and quick. When the team needed any information or documentation from me, they would email me and call to see if I had any questions. When I did have questions they answered them quickly and were very helpful. 

Andrew L.'s profile image
Andrew L. 
2 years ago

Nancy was fantastic. She worked very hard to get us closed in the time frame we wanted. When my husband was found to be disabled by the VA, Nancy worked overtime to get the documents into the VA to get the VA funding fee waived. This was all done the the week before closing and she still made it happen. We are so happy it all worked out! 

Emmanuel J.'s profile image
Emmanuel J. 
2 years ago

All was great 

Lindsay M.'s profile image
Lindsay M. 
2 years ago

The loan person did not communicate that they were changing the person of contact to the title company nor the real estate agent so neither of them could get in contact with the agent days before the closing. Very unacceptable and delayed the process multiple days. 

Rasaan L.'s profile image
Rasaan L. 
2 years ago

Penny Mac is there every step of the way. Great communication and Great Team 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,025 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.