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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Excellent!
Great staff
Thank you for the smooth process.
I did not have much interaction with Rosario as she was out of the office for most of my timeline. However I had major issues towards the end of the process and no one was getting back to me. I almost changed lenders 5 days before my closing date, that is how frustrating it was. I am completely disappointed in PennyMac and the service I received!
James was given a contract that had a 2000 credit from the buying agent. He lost it..when the new one was supplied; James failed to update my contract. I was late and needed an extension. This cost me an additional $1800. I called and another agent who was supposed to "look into applying additional credit to make up for the mistake". That never happened. So no I'm not happy with the outcome. PennyMac cost me an additional $4000 out of pocket. I still have repairs to make and now no money for it. I have a broken air... read more
Mary Davis was very professional we like to thank also the rest of the pennymac team for helping on our loan thank you so much
Good professionalism
Great experience... very communicative staff and it was a thoughtful process.
Awesome job by Brittany and each and everyone that made this happen..Brittany answered all of our questions along the way...PennyMac is definitely the way to go!! Thank you!! Alfred & Irene
PENNYMAC has a 4.5 star rating with 49,120 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.