PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,120 reviews
Select a rating
Robert P.'s profile image
Robert P. 
on Birdeye

2 years ago

Excellent! 

Donell W.'s profile image
Donell W. 
on Birdeye

2 years ago

Great staff 

MILANELLE GUIAO T.'s profile image
MILANELLE GUIAO T. 
on Birdeye

2 years ago

Thank you for the smooth process. 

Jordynne J.'s profile image
Jordynne J. 
on Birdeye

2 years ago

I did not have much interaction with Rosario as she was out of the office for most of my timeline. However I had major issues towards the end of the process and no one was getting back to me. I almost changed lenders 5 days before my closing date, that is how frustrating it was. I am completely disappointed in PennyMac and the service I received! 

Cameron M.'s profile image
Cameron M. 
on Birdeye

2 years ago

James was given a contract that had a 2000 credit from the buying agent. He lost it..when the new one was supplied; James failed to update my contract. I was late and needed an extension. This cost me an additional $1800. I called and another agent who was supposed to "look into applying additional credit to make up for the mistake". That never happened. So no I'm not happy with the outcome. PennyMac cost me an additional $4000 out of pocket. I still have repairs to make and now no money for it. I have a broken air... read more

William B.'s profile image
William B. 
on Birdeye

2 years ago

Mary Davis was very professional we like to thank also the rest of the pennymac team for helping on our loan thank you so much 

JOSE B.'s profile image
JOSE B. 
on Birdeye

2 years ago

Good professionalism 

BRANDON F.'s profile image
BRANDON F. 
on Birdeye

2 years ago

Great experience... very communicative staff and it was a thoughtful process. 

ALFREDO TREVINO J.'s profile image
ALFREDO TREVINO J. 
on Birdeye

2 years ago

Awesome job by Brittany and each and everyone that made this happen..Brittany answered all of our questions along the way...PennyMac is definitely the way to go!! Thank you!! Alfred & Irene 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,120 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.