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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,821 reviews
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Robert P.'s profile image
Robert P. 
4 years ago

Thanks I appreciate it 

Sudie B.'s profile image
Sudie B. 
4 years ago

Everyone I worked with was very helpful and made the process a breeze. Very pleasant experience. 

Taylor R.'s profile image
Taylor R. 
4 years ago

Everyone was very helpful and understand, thank you for all the help. 

Samantha P.'s profile image
Samantha P. 
4 years ago

Very communicative 

Carlos G.'s profile image
Carlos G. 
4 years ago

Great because of Mike and Anna. 

Randi E.'s profile image
Randi E. 
4 years ago

ANNA was great. The processing people making sure we had all the 'I's" doted and the "T's" crossed, were the ones not in touch with who does what and that the buyer is responsible for certain forms, the seller had other things and making a cheat sheet to give to each one would have very helpful. I got email for forms that the seller needed to complete sending me into a panic especially the week of closing. But Anna got us all of the info and got us on the straight and narrow. Does anyone know how to process a VA LOAN? Do ... read more

MONICA M.'s profile image
MONICA M. 
4 years ago

I was really stressed about the whole process and everyone I dealt with at PennyMac was patient, thorough and kind. Great experience. Would definitely use to do any future refis. 

Heather Beatty F.'s profile image
Heather Beatty F. 
4 years ago

I never got to speak to just one person every time I called I had to talk to a different person that didn’t seem to know what was going on with my loan. 

marco g.'s profile image
marco g. 
4 years ago

It was a pleasure having Candice Williams help me throughout the process. She was very polite and answered all my questions. Give that girl a raise! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,821 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.