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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Better communication by ACTUALLY following up. I had to contact the VA because Veronica was too complacent. She also assumed out Agent was talking to Title even though Veronica never told my agent to do that. She had poor communication practices and did not follow up on our days we were suppose to. Luckily, I intervened so we could make our closing date.
It was great.
It seems that department within the penny Mac company do not talk to one another to make it seamless. In my case I was awarded a 100% tax exemption from property taxes and on old loan all I did was call and the loan assist stated that I didn’t need to send them anything! When I did the refinance on the new loan I had to provide the certificate of eligibility and a letter from the county assessors office to prove I had the 100% tax exemption!
Had a great experience and would absolutely use again!
Super easy experience
Great communication, quick and easy process.
This process was the fastest I’ve ever had in applying for any type of loan.
No further comments
My experience with PENNYMAC was outstanding from inquiry to closing!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,821 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.