This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Timely responses and service team was curteous and knowledgeable.
Jelani and Barry were amazing
First and foremost I want to say that Tyra Nunez Martinez and John Kim were absolutely amazing. If it wasn’t for them, closing sound have been a lot more hectic them what it was. I think documents may be going through too many hands before it gets to the right person (closer). This causes a lot of stress on the client having to submit documents multiple times and/or having to make multiple phone calls.
Seemed like a lot of duplicate emails and request with little explanation. Once I was informed that the application was complete and being turned over to a loan processor, it seemed like the communication stopped. I had to reach out for info on where the process stood. Communication could have been better. Camaron was great to work with however.
My refinancing with PENNYMAC went smoothly as scheduled.
Pennymac refinance was quick and easy!
Fast turnaround time friendly people
Salute to Ronald Braxton! He exceeded our expectations and was and made sure we were taken care of. Because of him. we now recommend Penny Mac to everyone we meet because of his great service in addition to his colleagues.
Clearer communication about water testing
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,998 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.