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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,515 reviews
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Theresa L.'s profile image
Theresa L. 
3 years ago

Polite, professional service 

Janet H.'s profile image
Janet H. 
3 years ago

The weekly check-ins from Edna kept us informed about the movement of the process. It is really important that you work with the same person throughout the process, especially if there is a glitch in the process. You want to deal with that with the same representative. 

Kirktoine M.'s profile image
Kirktoine M. 
3 years ago

Service received was great. One mistake on the paperwork but was corrected 

William N.'s profile image
William N. 
3 years ago

We paid off our second mortgage a year ago and it was still not applied in our account. Our closing was delayed over a week due to having to get it fixed internally. 

Ivan Monagan S.'s profile image
Ivan Monagan S. 
3 years ago

The communication was great, she followed up on my phones and was very patient with us. 

Anna K.'s profile image
Anna K. 
3 years ago

The customer deserves to know the exact expectations of the closing process. Soup to nuts. 

Robert R.'s profile image
Robert R. 
3 years ago

Tynisha was fantastic I'm only sad because now I have no reason to call and talk to her now that our refinance is finished 

Thomas W.'s profile image
Thomas W. 
3 years ago

Everything 

Leslye C.'s profile image
Leslye C. 
3 years ago

Easy and awesome experience! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,515 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.