This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I really liked the fact that I could sign and submit documents online and that the Title Company was able to come to me.
There were a few hiccups along the way but Grace and her manager Paul were PHENOMENAL in getting things back on track and closed on time. That said, everything started with James (Travis) and his superb follow up over the past year. Collectively those three made the experience worth while. Can’t thank them enough, hopefully their hard work rewarded when raises and bonuses come around :). Truly, I am grateful we got it done!
The Experience was Great and Fast! We never expected to close so FAST! My husband and I were very pleased with the Support!
Everything was taken care of as soon as you received it from me. You made suggestions on how to get documents I needed. Very pleasant.
Thank you!
My apologies for not responding to this survey earlier. Moving into our beautiful new house has come with an extraordinary amount of work. Sandra was very attentive during our loan process and responded to questions even during non business hours, no that's going above and beyond expectations.
Excellent communication. Sandra Benavides was Very responsible in her Job!
Great 👍 Experience
The closing process needs to be communicated better, we signed the documents a full week ago and still no communication from PENNYMAC. Please communicate more and more clearly.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,121 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.