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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Thank you so much for the help you exuded my expectations everything ran very smoothly. And I’m a timely manner definitely pleased with the services.
The experience was quite satisfactory.
Alex & Nami were great
Thanks for the great service, easy process and everything done timely
It was difficult for the team to accommodate important aspects of the loan and did not do a good job of handling things right before closing.
Nothing to add
Loan officer and loan specialist were great throughout process. My issue and what i recommend improvements to is with the folks behind the scene that ultimately approve the loan. Their information is usually piecemealed to the loan specialist, loan officer and customer.
The process went smoothly during a time that can be frustrating. Closed on expected date.
TOO many requests for same information previously sent!! Not understanding retired military don’t receive a monthly pay statement. No apparent understanding of military disability pay. BNT required us to sign a lien document but person in charge of that didn’t know why (we don’t have any liens on this house-or any house we’ve owned. We signed it, later said we didn’t have to sign it-no lien. It appeared to me that there was a lack of communication in the organization.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,821 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.