PENNYMAC

Edith R. 

on Birdeye

3 years ago

The same information was requested too many times. I feel that the people involved weren't on the same page. 

Michael Van P. 

on Birdeye

3 years ago

Very happy customers! This was a very quick and easy process, and we got assistance and explanations every time we needed. Great job my Mac team! 

Richard Brookhart J. 

on Birdeye

3 years ago

Everyone was very professional, polite, helpful and prompt when questions were answered. Thank you everyone. 

Robert S. 

on Birdeye

3 years ago

As a whole things went very smoothly 

WANDA G. 

on Birdeye

3 years ago

Great service. 

Hannah D. 

on Birdeye

3 years ago

I was able to close on time and buy down my rate at costs much lower than most places. The communication part once sent to under writing was a little rocky. I didn’t know what to do at some points and documentation required. It was a little frustrating because there is nobody to call or talk too. Just an email to send in. Once it got closer to closing Everything was going a lot smoother. Communication was happening and reassurance. Overall it was pretty good and easy and fast. 

John C. 

on Birdeye

3 years ago

Faiza was nothing but professional but she works for idiots that probably couldn’t put together a coherent sentence to save their life. She is the saving grace of this whole affair. Her and her boss Lorrie deserve high praise and promotions because ur underwriters are worth crap. 

Keith T. 

on Birdeye

3 years ago

She was very proud with my inquiries and the processes. 

WILLIE T. 

on Birdeye

3 years ago

Thank you for timely service staying in touch to keep me updated and very pleasant and knowledgeable agent Brittany was with great service that will keep my business coming forth and recommendations from myself will continue