PENNYMAC

Austin H. 

on Birdeye

4 years ago

GGGGGGGGG RRRRRRRRR EEEEEEEEEE AAAAAAA TTTTTTTTTTTT 

Joseph B. 

on Birdeye

4 years ago

I routinely keep meeting with different loan processing agents and only spoke to my assigned agent very seldomly. Which is why it was very frustrating and my experience wasn't the greatest. 

Samantha T. 

on Birdeye

4 years ago

Our loan reps were quick and efficient. My husband was in a bind where we needed to close as early as possible and Peter and Meredith were able to make it happen. Great job and VERY much appreciated! It was a great experience refinancing our home. 

Keith M. 

on Birdeye

4 years ago

Nothing to add 

Jalyn H. 

on Birdeye

4 years ago

Honestly I chose 'great' because there were only 3 choices and the next one said something like 'just ok'. I felt like it should rate a little higher than that. I got through it and we closed so I'm happy. Some of the requirements changed during the process. Some of the requests were ridiculous. After faxing in an actual signature that document never got checked 'completed' so it showed up as a task needed on every email. But I think things like that happen in every mortgage or refinance process. The people I spoke to... read more

STACY G. 

on Birdeye

4 years ago

Great experience, efficient and thorough. 

Larry B. 

on Birdeye

4 years ago

Ms Ammie Mack, made the process easy and clear. She also keep things moving in the right direction. She have a very good personality. Thank you Ammie 

Deron S. 

on Birdeye

4 years ago

Five Star treatment!! 

Charlotte C. 

on Birdeye

4 years ago

The loan process was very outstanding The team on point . I was able to talk to real people always; they accessed my file and answer questions specific to my application and process. I was very pleased and recommend this financial institution. The experience was great I am very grateful; thank you