PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,515 reviews
Select a rating
Mary E.'s profile image
Mary E. 
3 years ago

I really liked the fact that I could sign and submit documents online and that the Title Company was able to come to me. 

Michael P.'s profile image
Michael P. 
3 years ago

There were a few hiccups along the way but Grace and her manager Paul were PHENOMENAL in getting things back on track and closed on time. That said, everything started with James (Travis) and his superb follow up over the past year. Collectively those three made the experience worth while. Can’t thank them enough, hopefully their hard work rewarded when raises and bonuses come around :). Truly, I am grateful we got it done! 

ROBERT S.'s profile image
ROBERT S. 
3 years ago

The entire team at Pennymac was polite and professional. 

DEBORAH S.'s profile image
DEBORAH S. 
3 years ago

Everything was taken care of as soon as you received it from me. You made suggestions on how to get documents I needed. Very pleasant. 

Michael S.'s profile image
Michael S. 
3 years ago

Thank you! 

Ismail M.'s profile image
Ismail M. 
3 years ago

Great 👍 Experience 

Karl B.'s profile image
Karl B. 
3 years ago

The closing process needs to be communicated better, we signed the documents a full week ago and still no communication from PENNYMAC. Please communicate more and more clearly. 

MARION K.'s profile image
MARION K. 
3 years ago

Great service 

JOHN D.'s profile image
JOHN D. 
3 years ago

Everyone seemed to be concerned and very helpful 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,515 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.