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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Quick and easy!
There was a mistake on nearly every step of the process. Tyra and Jessica were horrible at communicating and were not aware of the status of my loan any time I asked. Took the joy out of buying my first home.
Made it very easy to refinance.
We were asked to submit documents over and over, even though they had been sent. We probably sent one document at least 4 times.
The only communication I had was through the website. Every time I called I got a different person and a different answer to the same question.
We are pleased with our experience. Thank you so much Yester for guiding us through the process
Simple, precise and on time. Everything went as planned. Thank you.
It was all taken care of properly.
I only spoke to Darcel twice. I got more information from Katia, who essentially explained she was just a sales person to me. At the end of my loan I emailed Darcel and got no response. I’ve heard from her more about taking this survey then providing any help with my loan experience.
PENNYMAC has a 4.4 star rating with 49,503 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.