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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,821 reviews
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Andrew G.'s profile image
Andrew G. 
4 years ago

Thank you so much, everything went great you made this so easy. I will pass you your name on. 

Catherine M.'s profile image
Catherine M. 
4 years ago

Process was clear and precise. 

Alexis A.'s profile image
Alexis A. 
4 years ago

Andy and his team were great. I really had no issues with them, but the appraiser that they used was awful and it was a bit frustrating having to deal with them. I think Pennymac should reconsider the company you partner with for appraisal services. They are bringing down the quality of your service. 

Christopher J.'s profile image
Christopher J. 
4 years ago

It was a pleasure dealing with Edna. She was very helpful and she was able to answer all of my questions. It was clear to me on each step of the process and I appreciate her time as well as the team who assisted us throughout the entire process. 

Austin B.'s profile image
Austin B. 
4 years ago

It’s was easy! 

Alberta P.'s profile image
Alberta P. 
4 years ago

The experience exceptional and was explained to us very carefully. If we didn't, understand some things, Peter would make sure we did 

Bill L.'s profile image
Bill L. 
4 years ago

Nancy was great but my total experience with PennyMac was not great. It took 5 months and several really bad things happen that not only took to much time but also cost me more money in the end. 

Jason S.'s profile image
Jason S. 
4 years ago

Better communication between PannyMac and Title company. 

Daniel B.'s profile image
Daniel B. 
4 years ago

Marcia did great. Want that stated right out of the gate. The issues I had were with whoever else is behind the scenes. Lack of communication between departments was a huge gap. When I was to initially close, the notary never showed. I called, was told to hang tight and they would get someone out. 2 hours later, I call again, same thing. Call again as its getting close to 5pm est. The person was helpful and told me they cancelled my closing the previous friday. No one told me. I was off work waiting for this person to show w... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,821 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.