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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,821 reviews
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DEBRA S.'s profile image
DEBRA S. 
4 years ago

The process was easy. Everything was explained to me. I am very happy with pennymac. 

RYAN C.'s profile image
RYAN C. 
4 years ago

This was great experience from start to finish. The communication and directions of what to do were super clear and easy to follow. The portal made it super easy to upload the requested documents. Highly recommend Pennymac 

April H.'s profile image
April H. 
4 years ago

Brittany did a great job keeping me informed every week. I appreciated her patience in answering any questions that I had. She definitely made the process smooth for us. 

Isa Roman P.'s profile image
Isa Roman P. 
4 years ago

Kristie was wonderful, from the moment I first talked to her to the end. I was always able to talk with her or email and recieved a response 

DAREN L.'s profile image
DAREN L. 
4 years ago

Communication was timely and professional and informative 

Clayton E.'s profile image
Clayton E. 
4 years ago

Great company to work with 

Terri B.'s profile image
Terri B. 
4 years ago

Faiza asked me about my communication preferences on our first call and she honored those commitments throughout the process. she was also great about helping me navigate who was responsible for what and where to find answers to the questions that she/PennyMac was responsible for. Great job!! 

Johannes B.'s profile image
Johannes B. 
4 years ago

Simple and straightforward process. Excellent job of keeping things simple. 

DEBORAH W.'s profile image
DEBORAH W. 
4 years ago

All team members being in the same page. Communication between them seems lacking 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,821 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.