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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great weekly updates on the status of the process.
Outstanding friendly service. Everyone was knowledgeable and very helpful. I had a very short fuse to close and they made it look easy. The PennyMac team has made me a loyal customer. Even the VP reached out to me directly on multiple occasions to see how everything was progressing from my end. Awesome company…great people!!
Great job, very happy.
Great experience and everyone was helpful and questions answered promptly
Quick and simple
Seamless and hassle free process.
Peter did an amazing job despite a process and requests made multiple times, an unusual requests made by Penny Mac that were highly unusual. In the last 6 months, I only provided all of my personal information to DOD for national security requirements and Penny Mac and now I am a victim of identity theft. I found your automated systems to be poorly designed while your customer service by Peter to be impeccable.
Loan was processed very fast kind customer service with Mrs Koke, instructions, were communicated and all my expectations were met
Nancy Olivas was very helpful and communicative in ensuring that my loan efficiently closes!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,028 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.