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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
My entire experience with the PennyMac Team was awesome. A special thanks to Charles, Latoyka and Lori for the great communication and help you provided us to make this transaction happen without any issues. Everyone we dealt with was personal, friendly and professional. I will highly recommend PennyMac to anyone looking to finance or refinance a home. Thanks for the great service and helping make our dream come true.
Overall satisfied with the whole process. Especially once Mr. Morrow stepped in. He really helped out a lot in comparison to the loan specialist I had to work with in the beginning.
Clear, concise, quick. Process was very easy from start to finish.
My original loan rep Matt McGlinn was great. My first loan processor afterwards Jason Perez was disrespectful and breached my data by sharing information with my Buyer's Agent. I reached out to Ed VanSciver per his email regarding "While Jason Perez will remain your primary point of contact, if at any point we fail to meet your expectations, please contact me directly and I will be happy to address your concerns." He never replied to me. If it wasn't for Matt McGlinn I wouldn't have stayed with PennyMac for this process.
Overall smooth
Awesome experience working with Russ Martin, at PennyMac, on my refi. Everything went smoothly and as promised. Thank you.
Communication was great and she was very patient.
The whole process was extremely fast and efficient.
Marcia always answered my calls and PENNYMAC customer service is great and professional. I like that She is knowledgeable and was available when needed.
PENNYMAC has a 4.5 star rating with 49,121 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.