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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,516 reviews
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SCOTT T.'s profile image
SCOTT T. 
3 years ago

Quick efficient and closed at my house! 

Kathryn T.'s profile image
Kathryn T. 
3 years ago

Great job Tanairy 

MILTON H.'s profile image
MILTON H. 
3 years ago

Keep Jackie Scgro throughout Why did u change her? I had to repeat and duplicate stuff. I was inconvenienced and do was PENNYMAC. Dumb of PENNYMAC I’m American and I speak English. Thanks though. 

Luke K.'s profile image
Luke K. 
3 years ago

Tanairy was very professional, quick, efficient, and a great communicator. She facilitated a smooth process from end to end and closing was on time despite a scheduling issue on the seller's side. I am very happy with the level of care and service received. 

Bret T.'s profile image
Bret T. 
3 years ago

Would have been better if I was considered for an assumption loan as I deserved one after bringing Lewis jones’ loan current with a $20,000 payment. Your website claims you offer assumption loans and I was awarded this house in a divorce and have been paying on it but you refused to offer that. Not to mention your staff offered next to no information regarding assumption loans. I realize you make a lot more money refinancing at a ridiculous interest rate and that’s why it didn’t happen. You don’t care about your customers. B... read more

Robert G.'s profile image
Robert G. 
3 years ago

I felt like it took a long time because nothing was done in person. 

TAMARA B.'s profile image
TAMARA B. 
3 years ago

Great Experience. Quickly done and excellent staff to work with. 

Timothy M.'s profile image
Timothy M. 
3 years ago

Greatly appreciate the timely and quality service 

Deshkanth Y.'s profile image
Deshkanth Y. 
3 years ago

Process team did a great job. But not sure who is responsible for disclosure changes over 2 time with wrong info. And it is frustrating when loan officer says, I'm not sure who changed it. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,516 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.