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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,808 reviews
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WILLIAM W.'s profile image
WILLIAM W. 
3 years ago

Initial communication with PennyMac was great (the first 14 days or so). After that the only communication was from the portal requesting documents. If I were not technology literate I would not have been able to upload and work through that process alone. In the final days leading up to closing it was a challenge to communicate with the PennyMac team. We did not get everything approved until 45 minutes prior to our closing time. This was an incredibly stressful situation for my family, the title company, the real estate tea... read more

DAVID B.'s profile image
DAVID B. 
3 years ago

Your loan officers are great to deal with. Very informative and easy to reach. 

Troy L.'s profile image
Troy L. 
3 years ago

Pennymac worked with me to get the best interest rate. We had some hiccups along the way, nothing to do with them it was a siding issue. The way they worked with me on it though was amazing! 

Dishan R.'s profile image
Dishan R. 
3 years ago

They took their time with me to get my information and was patient and kind to me love every level of experience thanks 

Justin G.'s profile image
Justin G. 
3 years ago

PennyMac was pretty straightforward with the information needed for the loan process. I was anxious due to the "situation," but they helped ease some of the anxiety going forward. I have a few issues with some things, but that is my opinion. So, I give them a pretty good recommendation. They helped me to the finish line. Thanks! 

TANIA E.'s profile image
TANIA E. 
3 years ago

Quick and easy thank you! 

Tiffany D.'s profile image
Tiffany D. 
3 years ago

Very quick and efficient service. Closed sooner than originally scheduled. Amazing service. 

Rachael C.'s profile image
Rachael C. 
3 years ago

This was the most stress free and well understood process I have ever been through. Everyone was so prompt and we understood everything very clear. 

Michael W.'s profile image
Michael W. 
3 years ago

Brittany was incredibly proactive in communicating current status and next steps, and highly responsive when we reached out with any questions. She was also generally friendly and a pleasure to work with. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,808 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.