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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,047 reviews
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Vincent Smith I.'s profile image
Vincent Smith I. 
2 years ago

Linda did great 

Anthony V.'s profile image
Anthony V. 
2 years ago

Thank you You did a great job really appreciate it 

Sherry A.'s profile image
Sherry A. 
2 years ago

Grace was really helpful, easy to contact and an excellent communicator. I appreciate that she was working hard to understand and overcome obstacles and minimize delays She tried to help use meet our goals and the delays we experienced were out of her control. 

Kelsey P.'s profile image
Kelsey P. 
2 years ago

I loved all of the reps we worked with (Paul, Grace, etc.) and I appreciate how transparent and on our side Penny Mac is as a lender. I will say there were some redundancies in the email requests for docs (but i don't think that's on Grace). 

Marlene R.'s profile image
Marlene R. 
2 years ago

5 star rating 

eric l.'s profile image
eric l. 
2 years ago

Easy process, everything went as expected 

Larry M.'s profile image
Larry M. 
2 years ago

Communications were not what I expected them to be. I understand that there is a tiered process that includes different teams at different stages of said process. I do not feel that communications were being understood or being taken seriously when I had questions. 

CHRISTOPHER M.'s profile image
CHRISTOPHER M. 
2 years ago

............................ 

Tracy H.'s profile image
Tracy H. 
2 years ago

Lien made this a completely seamless process from start to finish. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,047 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.