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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Linda did great
Thank you You did a great job really appreciate it
Grace was really helpful, easy to contact and an excellent communicator. I appreciate that she was working hard to understand and overcome obstacles and minimize delays She tried to help use meet our goals and the delays we experienced were out of her control.
I loved all of the reps we worked with (Paul, Grace, etc.) and I appreciate how transparent and on our side Penny Mac is as a lender. I will say there were some redundancies in the email requests for docs (but i don't think that's on Grace).
5 star rating
Easy process, everything went as expected
Communications were not what I expected them to be. I understand that there is a tiered process that includes different teams at different stages of said process. I do not feel that communications were being understood or being taken seriously when I had questions.
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Lien made this a completely seamless process from start to finish.
PENNYMAC has a 4.4 star rating with 48,047 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.