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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,517 reviews
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Nathaniel L.'s profile image
Nathaniel L. 
3 years ago

The online portal is great for submitting docs, but it had duplicates on there at times and I was requested docs in email that I had already submitted on the portal. Just need to clean up that process and it will be a slam dunk. thanks. 

Kalan R.'s profile image
Kalan R. 
3 years ago

👍........ 

Andrea B.'s profile image
Andrea B. 
3 years ago

Anna was great. I think the process behind the scenes and lack of communication within the department may have held things up. I understand things happen and there are a lot of people buying homes right now. Overall I am satisfied. 

VANESSA P.'s profile image
VANESSA P. 
3 years ago

Communication was great, he was very clear and answered all my questions. I personally loved I was able to do this at my house. This was very convenient. 

NICHOLAS E.'s profile image
NICHOLAS E. 
3 years ago

Thanks. Working with 3 different timezone is a challenge but we all did it. Thanks Sandra! 

Yvonne R.'s profile image
Yvonne R. 
3 years ago

Professional and timely 

Roy T.'s profile image
Roy T. 
3 years ago

Darcel Was really on the ball. She made sure all of her documents were obtained give me help when I needed it and did an overall fantastic job. 

Shantal D.'s profile image
Shantal D. 
3 years ago

:-) great experience! 

Rosalba R.'s profile image
Rosalba R. 
3 years ago

Everyone was very friendly , they answered the phone quickly and were able to answer my questions. They did not keep.transferring the call like other companies. Great staff! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,517 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.