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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything went well. Smooth transition
It was a great overall experience.
Time was waisted away
He kept me informed every step of the way. Answered all my question..thank you so much.
Great job!
Explained everything great and was there for me if I had any questions or concerns. Give him a raise!
Ask for documentation all at once instead of piecemeal. One minute told no further documents needed and then by the afternoon more was being requested. Was told a mobile notary could be used but failed to inform that there would be a charge for that. Ended up traveling to the office for closing.
Make it easier to get a hold of the people you’re dealing with “directly” A quicker response to emails would be good!
More timely communication. Member went on PTO the week we closed. The person filling in did not have any turnover and wasn't familiar with the pending issues. I was not aware the member was going on PTO until I got her out of office email notification. It was a very stressful situation not knowing what was happening with the specific situation.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,821 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.