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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Thank you You did a great job really appreciate it
Grace was really helpful, easy to contact and an excellent communicator. I appreciate that she was working hard to understand and overcome obstacles and minimize delays She tried to help use meet our goals and the delays we experienced were out of her control.
5 star rating
Easy process, everything went as expected
everybody I spoke to was very helpful and answered my questions
Sandra did well at getting necessary documents and information to maintain a quick and easy process throughout.
The person I was originally dealing with never told me about the points being charged, I would have liked to see my options to evaluate if it was worth paying points for lower interest rate. By the time I found out about the points being charged interest rates had rose sharply. My loan sat on final reviewer desk fora month, because at one time there was a mobile home on property, that had been removed. The title company never corrected the message they sent to Penny Mac even though I contacted title company 30 days earlier ... read more
It was a great experience.
Even though the process took longer then expected. Candice Williams communication skills and her ability to emphasize with my frustration regarding the extremely long process made my experience please. As we all know when things don’t go as planned, the fact that an unexpected set back occurred is not what a customer remember, it’s how the company representative assist in the recovery. Ms. Williams kindness and her ability to keep me informed is what I will remember and what will keep me as a happy customer. And a cust... read more
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,053 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.