PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,821 reviews
Select a rating
Stephanie O.'s profile image
Stephanie O. 
4 years ago

The only communication I had was through the website. Every time I called I got a different person and a different answer to the same question. 

James Cosby I.'s profile image
James Cosby I. 
4 years ago

Simple, precise and on time. Everything went as planned. Thank you. 

Herbert G.'s profile image
Herbert G. 
4 years ago

I understand process should take about 30 days, mine took longer than that from what I was told was on your end and not mine. As for pay off’s, we’re inaccurate and know I have to pay the difference. If this would of been done more on time it would of been good. I’m just glad this process is over and I can move on. 

Dawn L.'s profile image
Dawn L. 
4 years ago

Little confusion with some things but nothing major and worked out 

Marc P.'s profile image
Marc P. 
4 years ago

Everyone was very friendly, and knowledgeable about what was going on and always had my best interest in mind. 

Steven Townsend J.'s profile image
Steven Townsend J. 
4 years ago

Friendly and prompt 

JEMIMA F.'s profile image
JEMIMA F. 
4 years ago

GREAT experience. 

RUDY S.'s profile image
RUDY S. 
4 years ago

Easy process 

Chelsea M.'s profile image
Chelsea M. 
4 years ago

The first person we talked to, Jake Snyder, was GREAT! So patient, knowledgeable, and ensured we understood what to expect. He even checked in a few times after the initial conversation to make sure all went well. I feel like we talked to multiple people afterword, everyone we spoke to was nice and helpful. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,821 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.