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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I enjoyed my overall experience working w/ pennymac agency and the team I was assigned to. They got me closed on time and work promptly to ensure my closing was successful. Latrice did her best to keep me updated and communicated with me. When she was not available her team were very pleasant and able to take care of all of my needs.
Communication and responses to our emails. Our real estate team (realtor and escrow) were on board with our closing dates and timeline, but even they were having difficulty getting answers from PennyMac. We understand we're just one application out of many, but this was a big deal for us, and to not get responses from all contacts within PennyMac created a lot of undue stress.
Everything goes went well thanks
We had a wonderful experience from start to finish. This Refi will put us in a better financial spot in the long term - happy we went through the process with Penny Mac.
I felt like it took a long time because nothing was done in person.
Great service. The overall experience was very simple with clear instructions. Thank you Amanda!
Jessica Raynor was fine, and no issues with the service she provided. My Loan Officer told me there wasn't going to be a hard inquiry on my credit, yet there was. He told me there wasn't a need to do all this extra paper work because of the VA IRRL, which would make it quick. It was no different than any other loan and I should have shopped around. He didn't disclose the origination fee when we first talked about the quote, and then told me to not pay attention to any disclosures as they were "just estimates" and were all... read more
Mrs. Jessica Raynor was extremely pleasant to work with. She answered all my questions promptly. Her communication was top notch and she was very knowledgeable about the process. I would like to personally thank her for going above and beyond.
Darcel and everyone else that I came in contact with were great. Everything was explained in detail. It was a easy process. Thanks everyone at Pennymac!!!!!!
PENNYMAC has a 4.5 star rating with 49,124 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.