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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Lettisa was very knowledgeable, and professional. Yet she seemed like a friend that would have the answers to all our questions. I can’t say enough about her Koran. They are both easy to work with us. Thank you for hiribpng people that are easy to work with yet very knowledgeable. We appreciate all the help
If my phone calls were returned. If my concerns were taken more seriously. The overall organization seemed very poor and at one point I even felt like I was being scammed.
The loan was processed very fast
Thanks for always keeping me in the loop in the process and for your prompt response to my questions.
Jamie Wright made the process enjoyable. It was our pleasure to always get clear updates and information from Jamie! Thank you again.
It was a very easy process. My husband and I were very informed and were met with support for all our questions.
Awesome Customer Service
Proper communication, We had a very very hard time with someone getting back to us when they promised they would, this was very frustrating process :(
It seemed the team from PennyMac were not all on the same page, it was very frustrating at times. Paul tried , I felt, to get me info and to try and wrap up everything in a timely manner.
PENNYMAC has a 4.4 star rating with 49,821 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.