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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The reps at pennymac were very clear on what was needed and how long things would take. They even had all the documents ready and approved before the closing date that was on our contract so we were able to close a week early! Very pleased with our experience! This is the second time we have used pennymac for our home loans (we own 2 homes) and we would highly recommend them to friends and family!
Process was good didn't like I kept getting asked for the same papers again and again made me worried and felt like the agent wasn't on top of things.
We've became customers when PennyMac purchased our first home loan in 2015. Since then we've loved it. Because we were so satisfied, we decided to use PennyMac for this home purchase.
I don't feel my communications person actually knows how to process a loan and what is required to process a loan and was just reading the prompts he was given through whatever system generated task list he was given. And when I asked for escalation to get more detailed communication then I was just shuffled to to different communications people rather than getting the specific person I had asked for, which really were just more people who read prompts rather than know the actual mechanics of loan processing. I definitely di... read more
no, I don't want to... it takes longer than 30 seconds
very satisfy of professionals working with my loan. it was a very unique experience when you get good news that your loan is working forward and they need more documents to finish your loan. you feel so happy thank you for all your help.
Darcell was very nice and communicated effectively with me every step of the way.
It was great working with them
Great job and thanks for the help on our new home.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,059 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.