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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,517 reviews
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James T.'s profile image
James T. 
3 years ago

The process was done fairly quickly, and we closed earlier than expected. There was some documents that was incorrect, but fixed right away so we could get them signed that same day, so there was no wait to continue with the closing process. The cash out option can be done through a wire transfer so there is no wait time for a check to come in, then wait for it to clear your bank, so instant access to you funds. All in all it makes for a faster close and faster access to your money when doing a cash out refinance. 

Peter T.'s profile image
Peter T. 
3 years ago

Brock did a great job explaining options, getting me good pricing, and answering my numerous questions. Loan closed and process was mostly smooth. Thank you PennyMac team! 

Brandon J.'s profile image
Brandon J. 
3 years ago

Timely and better than expected. 

Julio V.'s profile image
Julio V. 
3 years ago

Quick and easy 

Renee G.'s profile image
Renee G. 
3 years ago

Everyone that I worked with for this mortgage including Veronica Doyle and William Chinn were awesome, professional, and at the same time they were very personable and friendly. I did not feel like just another customer. They were both very kind. This is my 3rd PennyMac mortgage. The reason I continue to stay with you is because of the down home friendly staff you have working for you! Also, I really like the ease and simplicity of your website. Keep up the good work and, thank you very much for helping us make our dreams co... read more

Rakesh N.'s profile image
Rakesh N. 
3 years ago

I also wanted to give a special thanks to Andrea Simpson (My loan originator). I never got a survey for her. She also did a great job and was very prompt and worked out a great deal for me. Thanks to Andrea and Tanairy... ! 

Nathalia M.'s profile image
Nathalia M. 
3 years ago

It is my 4th loan with PennyMac, that should tell us something! 

James W.'s profile image
James W. 
3 years ago

Great experience from start to finish! 

Timothy H.'s profile image
Timothy H. 
3 years ago

Sandra did a great job keeping me up-to-date during the process 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,517 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.