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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great experience
Wonderful service
Every person i spoke with was extremely friendly and helpful. If i had any questions they were answered promptly. Easy smooth process.
Great help and communication
All my questions were answered very promptly. I like that in customer service. And when I had concerns, they reassured me with great results. They did an amazing job
Sandi M. was awesome and was always on top of anything that needed to be done in order to move forward to close. IF HER BOSS CAN SEE MY COMMENT... GIVE THIS WOMAN A BIG RAISE!!!!!! THANKS FOR EVERYTHING SANDI... TOM S
Grace and Auston were professional and communicative. Thank you for making it possible to close on my birthday! You made our dream home a reality.
Very friendly and helpful!
There were too many pennymac people involved and opportunities for confusion from the start. All of whom were nice, but the directives/information from the initial person, did not match the directives/information from the next person, and so on. It made for frustration on everyone's part. One minute told 'Everything looks great - wait to hear from us' then to understand that the timeline was delayed due to missing documents, and Pennymac had assumed that we were aware of the online process (which was not explained to us), as... read more
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,503 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.