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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Process was easy. I have been slammed at work and then PennyMac team took care of everything and walked me through how to do my part.
Refinance was quick and rates were ok. Everyone that works with penny mac is informative and super helpful.
I loved everything about my experience!
Easy and straightforward. Loan processors were super easy to get in touch with if I had any questions. Great service!!
No comment
All around amazing experience. Jessica Raynor and her team were helpful and got the process done fast for me.
Good customer service
Brittany Jones was professional and proactive. Her response to my questions were timely and understandable. She made the minor hiccups inconsequential. Superb work!
Staff is not aligned as it relates to multiple facets of the refinance process, especially clear communication between departments (processing, credit review, loan officer, intra processing. Callers receive different answers to the same question every time the caller calls. If you call 5 processing agents and ask them all the same question, you will receive 5 different answers, so you won’t know what’s accurate. In most cases, neither of the 5 answers are accurate. The right hand doesn’t know what the left hand is doing. ... read more
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,999 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.