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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process was done fairly quickly, and we closed earlier than expected. There was some documents that was incorrect, but fixed right away so we could get them signed that same day, so there was no wait to continue with the closing process. The cash out option can be done through a wire transfer so there is no wait time for a check to come in, then wait for it to clear your bank, so instant access to you funds. All in all it makes for a faster close and faster access to your money when doing a cash out refinance.
Brock did a great job explaining options, getting me good pricing, and answering my numerous questions. Loan closed and process was mostly smooth. Thank you PennyMac team!
Timely and better than expected.
Quick and easy
Everyone that I worked with for this mortgage including Veronica Doyle and William Chinn were awesome, professional, and at the same time they were very personable and friendly. I did not feel like just another customer. They were both very kind. This is my 3rd PennyMac mortgage. The reason I continue to stay with you is because of the down home friendly staff you have working for you! Also, I really like the ease and simplicity of your website. Keep up the good work and, thank you very much for helping us make our dreams co... read more
It is my 4th loan with PennyMac, that should tell us something!
Five stars!!!!.
Deeper explanation regarding certain documents needed to process the loan
Peter did an amazing job despite a process and requests made multiple times, an unusual requests made by Penny Mac that were highly unusual. In the last 6 months, I only provided all of my personal information to DOD for national security requirements and Penny Mac and now I am a victim of identity theft. I found your automated systems to be poorly designed while your customer service by Peter to be impeccable.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,124 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.