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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Loved loved loved working with Penny Mac and their team. They made everything simple and truly worked in my favor and at my pace!
The Pennymac team was always nice and pretty helpful, they explain me what documents I should send and the understand if I was busy at my job and call me bavk if I need it. Everything was fast thru the website and the emails.
processing took to long and unusual document request at the last minute
Process the loan more promptly. This was just a refinance.
I don't believe I ever talked to this Jessica Raynor. I called a couple times and never got a call back. Everything was communicated to me from someone else.
Thank you.
Candice did a great job walking us through the whole process. She answered our questions very quickly.
Darcell was very responsive and kept me updated throughout the process. She also made sure I had any questions answered quickly! Excellent support!
New title lien came right before closing so we had to extend. Took a few tries with the mailing label to get right and I had not caught it we would have had to extend. Overall great but just that last part.
PENNYMAC has a 4.4 star rating with 49,000 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.