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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We were under the impression that our debt was going to be paid and the remaining deposited into our account. The remaining was deposited, but instead of paying debt directly, checks are being sent to us. And in addition to that, they are late with the mail service, which ultimately is accruing more time and fees.
Great customer service..speedy response times and accurate.
Communication and explanation of processes were great. The PMAC APP and uploader link was easy and convenient to upload requested documents. Thank you again!
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The whole process was quick, easy, and all around a pleasant experience.
Out of the whole experience Peter Ashworth and Linda were the best! Thank You all.
Easy to talk to and explained things in an understandable way.
From start to finish the whole process of acquiring our new home loan was great! Everyone we spoke with, especially Anna Eng , were professional and were always able to give us an answer quickly. We will gladly recommend others to PennyMac.
The Pennymac team was always nice and pretty helpful, they explain me what documents I should send and the understand if I was busy at my job and call me bavk if I need it. Everything was fast thru the website and the emails.
PENNYMAC has a 4.4 star rating with 49,001 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.