PENNYMAC

Lawrance D. 

on Birdeye

3 years ago

Better explanation of documents that were requested would have been great. 

Timothy G. 

on Birdeye

3 years ago

Patience that was received throughout the process. 

RONALD C. 

on Birdeye

3 years ago

Lgsgwusjhsgsuq 

Glen R. 

on Birdeye

3 years ago

The entire loan process was simple and quick. When the team needed any information or documentation from me, they would email me and call to see if I had any questions. When I did have questions they answered them quickly and were very helpful. 

Andrew L. 

on Birdeye

3 years ago

Nancy was fantastic. She worked very hard to get us closed in the time frame we wanted. When my husband was found to be disabled by the VA, Nancy worked overtime to get the documents into the VA to get the VA funding fee waived. This was all done the the week before closing and she still made it happen. We are so happy it all worked out! 

Lindsay M. 

on Birdeye

3 years ago

The loan person did not communicate that they were changing the person of contact to the title company nor the real estate agent so neither of them could get in contact with the agent days before the closing. Very unacceptable and delayed the process multiple days. 

Rasaan L. 

on Birdeye

3 years ago

Penny Mac is there every step of the way. Great communication and Great Team 

Marc F. 

on Birdeye

3 years ago

Clear and understandable expectations and a very friendly experience. 

Terrence M. 

on Birdeye

3 years ago

I had previously applied with Bank Of America for a HELOC and the experience was horrible. Service here was amazing and communication was great. Very fast process and much quicker than i expected. I highly recommend.