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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,124 reviews
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James W.'s profile image
James W. 
on Birdeye

2 years ago

Great experience from start to finish! 

Timothy H.'s profile image
Timothy H. 
on Birdeye

2 years ago

Sandra did a great job keeping me up-to-date during the process 

Kenneth B.'s profile image
Kenneth B. 
on Birdeye

2 years ago

Everything went smoothly and the loan officer was available to talk over things whenever I need. Thank you for your time and effort. 

Gerald K.'s profile image
Gerald K. 
on Birdeye

2 years ago

Honest professionals. The team always got back to us when we had questions about procedures. This team made us feel comfortable during the entire process. Thank you, Gerald 

Jerilyn M.'s profile image
Jerilyn M. 
on Birdeye

2 years ago

The process was so smooth, that I almost felt like we were missing something. Sandi did an amazing job at communicating each step as we went. By far, the best experience we've had! 

ANTHONY G.'s profile image
ANTHONY G. 
on Birdeye

2 years ago

I had a good experience from start to finish with my refinance. I did have one question that I could never get a clear answer on. I was interested in increasing my cash out amount at closing and I inquired several times with my loan officer (Shaun Riley) as well as with Brittany Jones and the 'My M.A.C. Team', but I was never able to get a clear response. 

Jonathon D.'s profile image
Jonathon D. 
on Birdeye

2 years ago

Everything was fast and clear. Very easy and not stressful 

Philip C.'s profile image
Philip C. 
on Birdeye

2 years ago

Give stars. 

Rhonda G.'s profile image
Rhonda G. 
on Birdeye

2 years ago

It took almost 8 weeks to close on this refinance. I did not know that checks would be sent to me to pay creditors which caused delays in getting them paid before another payment was due. I wish they could have been paid via electronic payments and paid on time. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,124 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.