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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The process was fast and efficient. Communication was flexible having the option of calling and/or emailing. Appraiser agent was very quick to reach and arrange appointment. Notary was very pleasant and went through the process smoothly. Thank you Noemy for your professional and speedy coordination of services.
Overall, a seamless experience
We had very low communication, our loan officer was rarely available. Customer service was not good. This is not the first house we have purchased and regretted using a large bank rather than a local loan company this time.
I was very impressed with the whole process. This is my second loan with PennyMac. We are very happy with the service!
Tyra Has been amazing through all of this experience I can’t say the same for issac and to be honest I wouldn’t recommend anyone to issac due to lack of communication and inexperienced when it comes to communication. But everyone else has been an amazing team
Was a really good experience with refinancing my house highly recommended
Everyone was very pleasant and Mary and Jamie took their time with us. Will definitely use PENNYMAC again
Communication was clear and the process was super easy.
The communication and understanding of my situation, was very nice.
PENNYMAC has a 4.5 star rating with 49,124 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.