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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Service was great.
All concerns were promptly answered
Gracie did a excellent job with the information that was given to her. the poeple that were supporting her, failed and put her into a bad spot with it he customer.
It felt like there were too many cooks in the kitchen. I was being requested to submit the same documents many times over. We closed later than planned (still waiting on the $1000 that was promised for closing late). During this transaction it felt everyone was blaming each other for hold up. Agents blaming agents and lenders, lending waiting on the abstracts, everything. It was just a messy transaction. I was asked to supply more documents to PennyMac and before I could submit them, I was approved. I guess they were not abs... read more
Suzanne explained everything in a clear and easy manner so that I understood everything that I was signing. She answered every question I had until I was completely sure of the answer as a matter of fact she even had me explain the answer back to her so she knew I did understand.
Pennymac refinance was quick and easy!
Communication was always clear. We very much appreciated that.
Clearer communication about water testing
Non applicable
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,821 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.