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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The customer service was exceptional and the process was super easy with the help of everyone we worked with.
The process was super quick, within less than 3 weeks we had closed and funds were in my count. Everyone was courteous and quick to answer my questions.
The appraiser being more upfront about repairs. Also I was told some repairs were cosmetic, and it wouldn’t stop the refinance process. That turned out not to be true as we were made fix the cosmetic repairs before we could proceed. Ceaser was outstanding, great employee!
Good overall experience with our VA mortgage refinance with cash out.
As a first time buyer I had lot of doubts regarding the process and Rosario was always helpful to me with all my questions and got my loan closing done within the timeframe without any hurdles.
Everything
Excellent customer service! I was updated frequently on the status of the loan and questions were answered promptly. Very seamless process. Application to closing only took 3 weeks.
Everyone was very knowledgeable and helpful
Brittany made me feel comfortable with the entire loan process. She checked with me on a regular basis and made sure I was no schedule with what was required of me. Brittany gave me positive suggestions that worked when I had problems obtaining documents and statements. Truly a GREAT experience.
PENNYMAC has a 4.4 star rating with 49,821 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.