PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,821 reviews
Select a rating
James D.'s profile image
James D. 
4 years ago

The customer service was exceptional and the process was super easy with the help of everyone we worked with. 

Pablo P.'s profile image
Pablo P. 
4 years ago

The process was super quick, within less than 3 weeks we had closed and funds were in my count. Everyone was courteous and quick to answer my questions. 

Julius B.'s profile image
Julius B. 
4 years ago

The appraiser being more upfront about repairs. Also I was told some repairs were cosmetic, and it wouldn’t stop the refinance process. That turned out not to be true as we were made fix the cosmetic repairs before we could proceed. Ceaser was outstanding, great employee! 

ROGELIO T.'s profile image
ROGELIO T. 
4 years ago

Good overall experience with our VA mortgage refinance with cash out. 

Manohar S.'s profile image
Manohar S. 
4 years ago

As a first time buyer I had lot of doubts regarding the process and Rosario was always helpful to me with all my questions and got my loan closing done within the timeframe without any hurdles. 

Elijah T.'s profile image
Elijah T. 
4 years ago

Everything 

ANGELA L.'s profile image
ANGELA L. 
4 years ago

Excellent customer service! I was updated frequently on the status of the loan and questions were answered promptly. Very seamless process. Application to closing only took 3 weeks. 

Travis A.'s profile image
Travis A. 
4 years ago

Everyone was very knowledgeable and helpful 

William Goss I.'s profile image
William Goss I. 
4 years ago

Brittany made me feel comfortable with the entire loan process. She checked with me on a regular basis and made sure I was no schedule with what was required of me. Brittany gave me positive suggestions that worked when I had problems obtaining documents and statements. Truly a GREAT experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,821 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.