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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,821 reviews
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Brenda T.'s profile image
Brenda T. 
4 years ago

I want my mortgage to be lower than the old mortgage. But after they paid some bills off I was ok with it. 

Gregory F.'s profile image
Gregory F. 
4 years ago

Many times I was asked for the same documents. The preapproval paperwork wasn’t reviewed properly and I had to rescan that paperwork as well. I was told inaccurate information on how to verify my employment and I figured it out that it was my wife’s employment. I was told we would close on time 48 hours before and that was not true. 

JON M.'s profile image
JON M. 
4 years ago

Just an overall great and easy experience 

George H.'s profile image
George H. 
4 years ago

I hate surveys like this. I feel that they are self serving rather than an honest effort to improve service. That being said I thought that the service I received was good. 

Jeremy L.'s profile image
Jeremy L. 
4 years ago

Everyone was fantastic with PennyMac I really appreciate it everything got done in a timely manner and very efficiently and I appreciate it thank you 

Ronnie G.'s profile image
Ronnie G. 
4 years ago

Thank you for your great customer service Ms Edna! 

Alex H.'s profile image
Alex H. 
4 years ago

The process went smooth and hassle free! 

Ashley L.'s profile image
Ashley L. 
4 years ago

Very smooth and speedy process. Appreciate everyone. Thanks! 

James S.'s profile image
James S. 
4 years ago

GREAT!!!!! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,821 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.