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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I want my mortgage to be lower than the old mortgage. But after they paid some bills off I was ok with it.
Many times I was asked for the same documents. The preapproval paperwork wasn’t reviewed properly and I had to rescan that paperwork as well. I was told inaccurate information on how to verify my employment and I figured it out that it was my wife’s employment. I was told we would close on time 48 hours before and that was not true.
Just an overall great and easy experience
I hate surveys like this. I feel that they are self serving rather than an honest effort to improve service. That being said I thought that the service I received was good.
Everyone was fantastic with PennyMac I really appreciate it everything got done in a timely manner and very efficiently and I appreciate it thank you
Thank you for your great customer service Ms Edna!
The process went smooth and hassle free!
Very smooth and speedy process. Appreciate everyone. Thanks!
GREAT!!!!!
PENNYMAC has a 4.4 star rating with 49,821 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.