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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
keep improvement
Having everyone on the same page. Having your associates look on the portal before they ask repeatedly for the same documents. Make sure they are communicating to the APPROPRIATE person. And answering emails/questions in a timely manner or expressing that they answered through the portal.
Timely response for closing, got the run around a few times.
Paulette was very pleasant and helpful during all of our interactions. She made the loan experience much easier to deal with.
Thank you for all your help
You app isn't really user friendly.
Thank you for closing on time
Anytime I would call with a question they always had the answer. They never left me hanging wondering what I should do next. They went above and beyond!!
Sandra was great and her communication was excellent.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,124 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.