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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Veronica did a great job keeping our loan process on track.
Jonathan Weiss and his supervisor, during part I of the loan process, were woefully unresponsive and failed to deliver.
Document requests were made repeatedly for the same docs. Description of docs requested unclear. Uploaded the same docs multiple times. Submitted docs not recognized on Pennymac end. Worked with multiple processors - too many.
I like the service.
Everything went great, Darcel was very helpful with all questions and information.
Great customer service.
Darcel was great but all other communication and steps of the process were extremely unorganized and stressful. Asked for the same documents over and over and never listened to me when I would explain why I didn’t have what they needed.
The people I talked with at pennymac knew exactly what I was looking for and what I needed to do and got the job done with quick results. Thanks
Process was completely painless
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,999 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.