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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,520 reviews
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Cynthia Y.'s profile image
Cynthia Y. 
3 years ago

I sent in documents several not a couple several times every time O would speck to someone they never knew what was going on. most ridiculous experience I ever had . Wanted to start over at one point and get someone else 

Herschel F.'s profile image
Herschel F. 
3 years ago

Loan process from origination through closing went smoothly. Originator, loan processors and technical support were professional and efficient. I was always able to reach someone when I had a question. 

MICHAEL M.'s profile image
MICHAEL M. 
3 years ago

The time spent discussing options before making a decision on financing. Also the customer service on my many follow up questions. 

Paul B.'s profile image
Paul B. 
3 years ago

The process went very smoothly. Everyone I dealt with was extremely helpful. The closing happened much sooner than expected which was a nice surprise. Overall it was a really great experience. 

Sandra H.'s profile image
Sandra H. 
3 years ago

Great experience with my loan process. Everything went smoothly and my loan officer was always there to answer any questions I had. 

Saul B.'s profile image
Saul B. 
3 years ago

Great experience! 

JEFFREY W.'s profile image
JEFFREY W. 
3 years ago

Fast and easy as could be, everything was explained along the way...and no one could match their rates! Glad to be staying with PennyMac! 

Keith Scritchfield J.'s profile image
Keith Scritchfield J. 
3 years ago

To many emails and not enough calls. 

JOSE A.'s profile image
JOSE A. 
3 years ago

This was far the easiest process ever. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,520 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.