This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything went just fine until closing day but after many phone calls and unanswered messages I finally reached out to my original loan officer that I started the process with and was able to get everything taken care of. That was really the only big problem that was encountered and overall my experience was great!
Overall communication was not that good. Getting the closing docs signed was a fiasco, which wasn't entirely Penny Mac's fault. But there should have been better communication. I feel that the lender credit was a fair solution. Without that, my review would have been much worse.
The people at PennyMac have always been very professional and friendly. I hope they all get a pat on the back for all that they do and for their great sense of humor during Covid time.
It was great
Thank you.
Time taken to explain process and then being kept up to date.
I was very pleased with the process.
The process was simple. The only problem I had was getting questions answered in my timing. If you have patience this won’t be an issue. I always received a call back I just had to wait.
From Start to Finish, everyone was very Professional. All my questions were answered promptly and timely. Took a bit longer than expected but I would guess it was probably due to the COVID-19. Everything else was A1 and yes I would recommend Bleu to my friends and family. Thank you!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,785 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.