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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great experience working with Penny Mac.
There were a few set back but it was paper related. Over all it went smooth
Larry was fantastic. Everything went quickly and as communicated. The only issue we experienced was a delay in closing due to a loan closure violation. The delay was not an issue but also wasn't communicated, so we were looking for our notary to arrive on the scheduled date....but that didn't happen. After we called, Larry got us straightened out and rescheduled. From there all went as planned. Very impressed with how quickly my loan was closed. Highly recommend Penny Mac for ReFi.
Closing didn't happen on time.
none
The reason I gave it a great is because of Jasmine Elliott, there were issues that were quite frustrating but Jasmine was there to coach us and assist in my needs and questions. I didn't really understand the document system but it was because as I understood it, the portal was not allowing us to proceed so we needed help on that. Your customer service people are really patient and competent. I believe Marco was one of them, great guy...we are older people and not real savvy on computers.
Communication and time frame and auto generated email keeps on asking same documents like literally 20 times and also status of loan
Penny Mac Helped us get the Lowest possible rate on our refinance. I am tankful for the teams communication to get us all the way through the process in a timely manner!
Convenient Quick
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,785 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.