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PENNYMAC
- Mortgage Lenders
- Plano, TX
About this business
Location details
2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The entire process was done in a professional manner.
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I did not feel taken care of at all with this company. I felt like their website is severely lacking, the availability of customer service laughable, and the quality of their loan service lacking training and reliability. I only refinanced with this company because they had handled my first loan and done it well. They offered me a lower interest rate and I thought it would be more efficient to stay with them. I couldn't be more wrong. Disappointment after disappointment. Closed a month late.
Great communication and timely handling
For me it was Good... they don’t have Good for a option so I have to write it in.
Not being computer savey they helped me in other ways through the process.
It was easy doing the refinance with PennyMac since I already had an existing loan. They sent a notary to my home to sign the closing papers, so that was an added plus!
better and more timely communication
I was very frustrated that I was asked for bank statements and pay stubs 3 or 4 times. Also very upset that my credit report also had to be pulled 3 to 4 times! I would have appreciated being updated more during the process.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 6,790 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.