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PENNYMAC

4.4

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Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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4.46,791 reviews
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KENDRICK F.'s profile image
KENDRICK F. 
5 years ago

This process took entirely took long. Started the process in July and did not close until late November. Other than that, the service was good. 

JOSHUA M.'s profile image
JOSHUA M. 
5 years ago

Was hard to get in touch with agent at times. 

Michael M.'s profile image
Michael M. 
5 years ago

Not being computer savey they helped me in other ways through the process. 

Dianna T.'s profile image
Dianna T. 
5 years ago

It was easy doing the refinance with PennyMac since I already had an existing loan. They sent a notary to my home to sign the closing papers, so that was an added plus! 

DARRELL H.'s profile image
DARRELL H. 
5 years ago

The process took a little longer than it should, but they were really great at communicating and everything went really smooth. 

RICHARD W.'s profile image
RICHARD W. 
5 years ago

better and more timely communication 

Stacey E.'s profile image
Stacey E. 
5 years ago

Vonnye was great but she came in the last 3 weeks and it took 4 months and Chris and Jordan were not responsive and never had correct answer or information and also would not call back very very frustrated with the whole process to buy my house was so easy with Homestreet and not my experience with your company very sad! 

MAVIS J.'s profile image
MAVIS J. 
5 years ago

Thank you 

Marieanne R.'s profile image
Marieanne R. 
5 years ago

Prompter responses to inquiries. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,791 reviews. 

When is PENNYMAC open?

PENNYMAC is permanently closed.