PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.46,785 reviews
Select a rating
Ronald C.'s profile image
Ronald C. 
on Birdeye

3 years ago

Alfred Reams is the only reason we continued with the Refinance with Pennymac. Alfred Reams answered our questions every time and got back to us in a timely manner. Mariely Delgado gave us incorrect closing information/amounts and could not explain the reason why amounts were different on the closing documents a few days later. Alfred Reams answered our questions at the end and made us feel more comfortable with the process. 

AZIZI C.'s profile image
AZIZI C. 
on Birdeye

3 years ago

The process was painless. I received updates frequently and all of my questions and concerns were addressed promptly. 

Tesha G.'s profile image
Tesha G. 
on Birdeye

3 years ago

Lack of communication. 

DOROTHY R.'s profile image
DOROTHY R. 
on Birdeye

3 years ago

I have been waiting 3 days for a answer to a question 

MICHAEL T.'s profile image
MICHAEL T. 
on Birdeye

3 years ago

Our loan process was so fast and so easy!! Everyone at pennymac were helpful and friendly! I highly recommend pennymac! 

Arthur R.'s profile image
Arthur R. 
on Birdeye

3 years ago

During these trying times covid-19 some of these questions are not fair. My overall experience was great. 

Kenneth S.'s profile image
Kenneth S. 
on Birdeye

3 years ago

Once the closing date was set and finalized everything went great. 

Abbie Z.'s profile image
Abbie Z. 
on Birdeye

3 years ago

Everyone was very friendly and helpful. It was a smooth, painless process. Charisse was super friendly and easy to work with. 

Joseph K.'s profile image
Joseph K. 
on Birdeye

3 years ago

Raven Kid was very pleasant and communicated very well. She was very patient understanding of my difficulties and understanding some of the document in question. Overall she made the experience Pleasant. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,785 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.