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2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Alfred Reams is the only reason we continued with the Refinance with Pennymac. Alfred Reams answered our questions every time and got back to us in a timely manner. Mariely Delgado gave us incorrect closing information/amounts and could not explain the reason why amounts were different on the closing documents a few days later. Alfred Reams answered our questions at the end and made us feel more comfortable with the process.
The process was painless. I received updates frequently and all of my questions and concerns were addressed promptly.
Lack of communication.
I have been waiting 3 days for a answer to a question
Our loan process was so fast and so easy!! Everyone at pennymac were helpful and friendly! I highly recommend pennymac!
During these trying times covid-19 some of these questions are not fair. My overall experience was great.
Once the closing date was set and finalized everything went great.
Everyone was very friendly and helpful. It was a smooth, painless process. Charisse was super friendly and easy to work with.
Raven Kid was very pleasant and communicated very well. She was very patient understanding of my difficulties and understanding some of the document in question. Overall she made the experience Pleasant.
PENNYMAC has a 4.4 star rating with 6,789 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.