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PENNYMAC

4.4

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Location details

2201 West Plano Parkway, Ste. 150, 300, Plano, TX, 75075, United States

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4.46,791 reviews
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AZIZI C.'s profile image
AZIZI C. 
5 years ago

The process was painless. I received updates frequently and all of my questions and concerns were addressed promptly. 

Tesha G.'s profile image
Tesha G. 
5 years ago

Lack of communication. 

DOROTHY R.'s profile image
DOROTHY R. 
5 years ago

I have been waiting 3 days for a answer to a question 

MICHAEL T.'s profile image
MICHAEL T. 
5 years ago

Our loan process was so fast and so easy!! Everyone at pennymac were helpful and friendly! I highly recommend pennymac! 

DEBORAH S.'s profile image
DEBORAH S. 
5 years ago

The whole experience was smooth and easy. 

Arthur R.'s profile image
Arthur R. 
5 years ago

During these trying times covid-19 some of these questions are not fair. My overall experience was great. 

NICHOLAS B.'s profile image
NICHOLAS B. 
5 years ago

We'll informed people, closed very quickly, low rates, but closing costs were just a little high. 

REBECCA M.'s profile image
REBECCA M. 
5 years ago

The phone was always answered quickly unless it was around lunch time, and if I left a message I received a call back the same day or next. It was an easy process despite some delays, but I don’t feel the delays were caused by anyone on the team helping me, so I don’t have any complaints about it. 

Joseph K.'s profile image
Joseph K. 
5 years ago

Raven Kid was very pleasant and communicated very well. She was very patient understanding of my difficulties and understanding some of the document in question. Overall she made the experience Pleasant. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 6,791 reviews. 

When is PENNYMAC open?

PENNYMAC is permanently closed.